Privacy Policy
Effective Date: October 27, 2026
Last Updated: October 27, 2026Shelley Salon and Day Spa (“Shelley Salon,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and disclose information when you visit our website, contact our salon, schedule an appointment, receive our communications, or use our services.
Website: https://shelleysalonanddayspa.com
1. Information We Collect
Depending on how you interact with our salon, we may collect the following categories of information:
Personal and contact information
Name
Phone number
Email address
Information you provide when contacting us or communicating with our team
Appointment and service information
Appointment dates and times
Services requested or received
Relevant appointment preferences or service notes you choose to share
Photographs and images
Photographs taken or provided in connection with salon services, including hair or beauty service results
Images used for marketing, social media, or promotional purposes, where appropriate permission has been obtained
Communications and marketing preferences
Your preferences for receiving promotional emails or text messages
Your responses to our communications and requests to unsubscribe or opt out
Website and technical information
Certain technical information may be collected automatically when you visit our website, such as your browser type, device information, IP address, pages visited, and general website usage data. The information collected depends on the website features, cookies, and analytics tools in use.
We do not intentionally request sensitive personal information through our website. Please avoid sending financial account information or other sensitive information through ordinary email, text messages, or website contact forms.
2. How We Use Your Information
We may use personal information to:
Schedule, confirm, manage, and follow up on appointments.
Communicate with you about salon services, scheduling changes, and questions.
Provide customer service and improve your salon experience.
Send promotional emails, newsletters, special offers, salon announcements, and marketing text messages when permitted and consistent with your preferences and applicable law.
Use authorized photographs for salon portfolios, social media, advertising, or other promotional purposes when appropriate permission has been obtained.
Maintain business records, protect our business, prevent misuse, and comply with legal obligations.
Understand website performance and improve our website, where applicable.
We will not use client photographs for promotional purposes simply because they were taken during an appointment. We will seek appropriate permission for the intended use.
3. Appointment Information and In-Salon Services
Appointments are scheduled by phone. When you contact us to schedule or discuss a service, we may collect information necessary to arrange your appointment, understand your service request, and communicate with you.
We may maintain appointment and service records to support continuity of service, customer care, and salon operations.
4. Email and Text Message Marketing
With appropriate permission where required, Shelley Salon and Day Spa may send promotional emails and text messages about salon news, products, services, special offers, events, and other updates.
You may opt out of promotional emails by using the unsubscribe link included in the email.
You may opt out of marketing text messages by replying STOP, where supported, or by contacting the salon directly. We will process opt-out requests as required by applicable law.
Consent to receive promotional text messages is not a condition of purchasing salon services. Message and data rates may apply. Message frequency may vary.
Appointment-related and other service communications may still be sent when appropriate and permitted, even if you opt out of promotional marketing.
We do not knowingly send marketing messages to individuals who have opted out of the relevant type of communication.
5. Photographs and Promotional Content
We may photograph salon work to document results, maintain a professional portfolio, or showcase our services.
Before using an identifiable client photograph for advertising, social media, our website, or other promotional purposes, we will obtain appropriate permission for the intended use.
You may contact us if you have questions about a photograph or wish to withdraw permission for future promotional use. Withdrawal will not necessarily affect materials already printed, published, or distributed, but we will review reasonable requests concerning future use.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, understand visitor activity, measure performance, or support marketing.
The technologies actually used depend on our website platform and any third-party tools enabled on the site.
You may be able to manage cookies through your browser settings or through privacy controls provided on our website. Some website functions may be affected if certain cookies are disabled.
We will ensure that any statements we make about tracking technologies and privacy controls accurately reflect how our website operates.
7. How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary with:
Service providers: Companies that help operate our website, manage business communications, provide email or text messaging services, support appointment administration, or perform other business functions.
Marketing and website providers: Providers that assist with communications, website analytics, or promotional activities, subject to applicable requirements and the tools in use.
Legal and regulatory authorities: When disclosure is required by law, legal process, or necessary to protect our rights, clients, staff, or business.
Business successors: In connection with a merger, sale, reorganization, or transfer of business assets, subject to applicable law.
We expect service providers handling personal information on our behalf to use appropriate safeguards and to handle that information consistently with their responsibilities.
We do not authorize third parties to use client information for their own independent marketing purposes merely because they provide services to our salon.
8. Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of transmitting or storing information is completely secure. Although we work to protect your information, we cannot guarantee absolute security.
If a data security incident occurs, we will take appropriate steps and provide any notifications required by applicable law.
9. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including appointment administration, customer service, business records, marketing preferences, legal compliance, and dispute resolution.
Retention periods may vary depending on the type of information, why it was collected, and any applicable legal requirements.
When information is no longer needed, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable law and legitimate recordkeeping needs.
10. Your Privacy Choices
You may contact us to:
Update or correct your contact information.
Unsubscribe from promotional emails.
Opt out of promotional text messages.
Ask questions about the personal information we maintain about you.
Request review of a client photograph or discuss withdrawal of permission for future promotional use.
We will review and respond to requests as appropriate and as required by applicable law. We may need to verify your identity before responding to certain requests.
Some records may need to be retained for legal, operational, or legitimate business purposes.
11. Children’s Privacy
Our website and marketing communications are not intended to collect personal information directly from children under 13 without the appropriate authorization required by law. If you believe a child has submitted personal information to us through our website inappropriately, please contact us so we can review the matter.
12. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including social media platforms. Those third parties maintain their own privacy policies and practices. Shelley Salon and Day Spa is not responsible for the privacy practices of websites or services that we do not control.
Please review the privacy policies of those third parties before sharing information with them.
13. New York Privacy and Data Protection
Shelley Salon and Day Spa is committed to handling personal information in a manner consistent with applicable New York law.
Depending on the information collected and the circumstances, New York’s data security and breach notification requirements may apply. We take reasonable steps to protect information and address privacy concerns.
Nothing in this Policy is intended to limit any rights you may have under applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website technology, communication methods, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, our information practices, or your privacy choices, please contact:
Shelley Salon and Day Spa
Website: https://shelleysalonanddayspa.com
Phone: 518.479.1500
Mailing Address: 2 Greenbush Avenue, East Greenbush, NY 12064We will review privacy inquiries and respond as appropriate.